Shipping policy
Shipping Policy
Delivery Times:
- Standard delivery times for in-stock cabins range from 14-28 days following order confirmation.
- For bespoke or made-to-order cabins, customers will be provided with an estimated delivery period at the time of the order.
Delivery Charges:
- Delivery charges will apply and be detailed on the customer's invoice. These charges vary based on the delivery location within the UK and cabin size.
- We aim to offer competitive and fair delivery rates and will confirm these costs during the ordering process.
Delivery Area:
- Northern Log Cabins ships across the UK, including options for free delivery, subject to terms and conditions specified at the time of order.
Delivery Inspection:
- Upon delivery, we request that customers inspect their log cabin for accuracy and any possible damages before acceptance. Any issues should be documented and reported immediately for resolution.